shipping & returns

SHIPPING POLICY

All orders are processed and shipped on business days only, Monday through Friday, excluding major US holidays.

Orders placed on Saturday and Sunday will be processed on the next business day.

Standard 3-5 business days via USPS

Standard orders: Orders will be processed in 1-2 business days if your order is received by 2:00pm CST, depending on product availability.

ESTIMATED DELIVERY DATES

We do our best to give you the most accurate delivery time for your packages. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information included in your shipping confirmation via email once your order has been shipped. Lashes Galore is no responsible for lost or stolen packages.

SHIPPING RULES & RESTRICTIONS

Overnight and 2 Day Shipping methods are not available for U.S. Territories and certain locations in Alaska and Hawaii. If you have any questions concerning the shipment of your shipment of your order, you may contact our Customer Service department via email at info@galorebeautyinc.com

Product Availability

We make every effort to try ensure that all of the merchandise we feature is in stock. In the event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one your selected items is out of stock. You will be full refunded for the out of stock item. We will not ship the item when it is back in stock, as we do not have a backorder system.

Order Changes

To serve you better, Galore Beauty will process your order immediately after you click the “submit order” button. Because our system processes orders immediately, we are unable to change an order once it is submitted.

RETURN POLICY

We want to be satisfied with your Galore Beauty purchase. If in the unlikely event there is a manufacture defect or any other quality concerns beyond the customer’s control, please contact us within 7 days of delivery. There are no refunds or exchanges for opened and used products.

If you wish to return or exchange unopened products, you can do so for up to 14 days (from delivery) for a full refund or exchange. After 14 days, you will receive store credit. After 14 days, the products are nonrefundable. Galore Beauty is not responsible for these types or return shipment fees.

To start your return or exchange process please contact Customer Service at info@galorebeauryinc.com

Please note that returns and exchanges will be processed within one week from the time the items are received at the warehouse.